Appointments

Appointments are 10 minute in length and are for 1 patient only. Patients who have more than 2 problems should make a longer appointment at time of booking.

On-The-Day Appointments 

The practice offers a limited amount of on-the day appointments Monday to Friday. Patients may request these via telephone or in person at reception from 08:30. The appointments are given on a first come first service basis depending on clinical need. Patients will be asked at the time of booking to give details of their symptoms which will be passed to the on-call GP. An appointment will be given as deemed appropriate.

Telephone Advice

We are aware that sometimes it is more convenient and appropriate to speak to a patient on the telephone to give general advice or review certain medications. Patients wishing to use this service may request a telephone appointment when advised by the GP about their prescription or at any time they feel that this would be more appropriate for them. On some occasions our reception staff will offer a telephone appointment to patients if appropriate. This often allows more prompt assessment of certain issues.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

Missed Appointments

1st missed appointment, a note will be made in your medical records

2nd missed appointment within a 6 month period will result in a warning letter being issued

3rd missed appointment within a 6 month period will result in removal from the practice list