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Appointments

Appointments are 10 minute in length and are for 1 patient only. Patients who have more than 2 problems should make a longer appointment at time of booking.

Pre-bookable appointments

Pre-bookable appointments now available.

Appointments can be made by telephone any time between the hours of 08:30 and 18:00 or at the reception between 08:30 and 18:00. All urgent medical cases will be seen as soon as possible. You may see the doctor of your choice at the first available pre bookable appointment. All nurses appointments are pre-bookable in advance, please give an indication of why you need to see the nurse to ensure that you are given an appropriate time and length of appointment.

On-The-Day Appointments -  We offer a limited amount of on-the day appointments Monday to Friday ,patients can either telephone or come into the reception at 8.30am to request an appointment slot for the available doctors/ Nurse Practitioner on that day. The appointments are given on a first come basis.Patients will be asked at time of booking to give details of their symptoms and may be offered an appointment for the Nurse Practitioner if appropriate.

Telephone Advice

We are aware that sometimes it is more convenient and appropriate to speak to a patient on the telephone to give general advice etc. therefore we ask patients wishing to use this service to telephone the surgery where possible between 10:45 and 11:00 or 12:45 and 13:00 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

Missed Appointments

1st missed appointment, a note will be made in your medical records

2nd missed appointment within a 6 month period will result in a warning letter being issued

3rd missed appointment within a 6 month period will result in removal from the practice list

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