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Appointments

Appointments are 10 minute in length and are for 1 patient only. Patients who have more than 2 problems should make a longer appointment at time of booking.

Pre-bookable appointments

Pre-bookable appointments now available.

Appointments can be made by telephone or in person at reception any time between the hours of 08:30 and 18:00. All urgent medical cases will be seen as soon as possible, please advise our staff if your problem is urgent. New appointments are released each week on a Monday after 15:30. If all available pre-bookable appointments are filled, you may call back after 15:30 the next Monday.

Pre-bookable appointments are issued for 2 week's time. If your feel that your problem needs to be attended to sooner than this, please let our staff know and they will be happy to take some details and pass them to the on-call GP who will arrange an appointment as deemed appropriate.  

You may see the doctor of your choice at the first available pre bookable appointment. All nurses appointments are pre-bookable in advance, please give an indication of why you need to see the nurse to ensure that you are given an appropriate time and length of appointment.

On-The-Day Appointments -  We offer a limited amount of on-the day appointments Monday to Friday. Patients may request these via telephone or in person at reception from 08:30. The appointments are given on a first come first service basis depending on clinical need. Patients will be asked at the time of booking to give details of their symptoms which will be passed to the on-call GP. An appointment will be given as deemed appropriate.

Telephone Advice

We are aware that sometimes it is more convenient and appropriate to speak to a patient on the telephone to give general advice or review certain medications. Patients wishing to use this service may request a telephone appointment when advised by the GP about their prescription or at any time they feel that this would be more appropriate for them. On some occasions our reception staff will offer a telephone appointment to patients if appropriate. This often allows more prompt assessment of certain issues.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

Missed Appointments

1st missed appointment, a note will be made in your medical records

2nd missed appointment within a 6 month period will result in a warning letter being issued

3rd missed appointment within a 6 month period will result in removal from the practice list

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